I feel unclean talking this much about work when I'm off.

[caithream]

The end of September marks my three year "anniversary" of working at Starbucks. I was never a customer before I starting working there, and even now I don't really drink anything while I'm on or off work. I can tell you this: behind the counter, we gossip about customers a LOT. If you're a regular, you tip often, and are generally really nice, we'll bend over backwards to do pretty much anything for you. If you treat us like coffee robots, don't acknowledge us when we greet you, talk down to us, or are just plain rude, you're more than likely getting decaf'ed.

But because I've been behind the counter for three years now, and never really a customer, I want to know what it's like, for you, being a customer. What's your drink of choice? How often do you visit? When you walk in, do baristas say hey and start your drink for you automatically or already have it ready to go? Do you want to punch the register person in the face when they try to up-sell (asking to add an extra shot of espresso, buy a pound of coffee, etc)? Have you had any really bad experiences at Starbucks? Any really good ones that stand out in your mind? Is there anything that really bugs you about some baristas? What do you absolutely LOVE about certain baristas? Or anything else you'd like to add. (Keep in mind that Starbucks in Targets, airports, grocery stores, or anyplace else aren't really "ours," as they're franchised out.) I'm just honestly curious because I never really get any feedback from anyone who isn't my boss, heh.

SPEAKING of work, I was told this morning that I pretty much gonna be promoted to a shift manager. Heh. Raise = good, acting like I think this company is the end all, be all = ungood. Oh well. I'll make it work. I've even had managers from OTHER stores recommend me to be a shift manager, so it was high time for the jump up, I guess.

Also, pumpkin spice came out two days ago, UNGGHH. If you like your drinks pretty sweet, try a pumpkin spice soy chai. So UNFalicious.

Comments

[killmotion.livejournal.com]

I don't drink coffee at all (hate the smell/taste--no amount of caramel or chocolate will cover it up, I've tried) but I have had the strawberry non coffee fraps or whatever else that isn't actually coffee. And I like those.

But I can honestly tell you I hate it when people try to make sales on me ANYWHERE, at any store. I hated it when I worked at Blockbuster and I'd have to try to sell something on someone. It's just business. I just say no thank you, politely. I try to be the nicest at all times, give an affirming smile and say thanks a lot because I think as long as you're nice, maybe you'll make someone's day a little better. You never know.

Nothing sticks out in my mind about service I've received, they all seem busy and well enough, not mean but I mean nothing overly superb, idk. My aunt used to go to this one location a lot on the way to work and apparently the drive thru guy was super nice and all 'Hey gurl, I got your muffins!~'. I think he was a gay black guy but that doesn't really play into anything, he was just really good with everyone, I think.

Whoo, raise!

[caithream.livejournal.com]

Aw, that's too bad! It's really kind of grown on me, I guess. Pretty much everyone who works at Starbucks starts out drinking really sweet drinks and ends up drinking the least amount of sweet/creamy down the road, haha!

UGH, I KNOW RIGHT?? I HATE HATE HATE trying to sell to people (unfortunately, our managers push it on us to do so) and I hate being SOLD to, so it's just a lose-lose situation everytime, SIGH.

I think as long as you're nice, maybe you'll make someone's day a little better.

This is so true. I can go to work in a pretty good mood and then have that ONE customer who just ruins my day. Though the opposite is definitely true too. :D

HEY GURL I GOT YOUR MUFFINS. Hahaaa! That's awesome.

THANK YOU! :D